Overcome Overcoming Objections: Turn Cancellations Into Renewals

Cancellations and non-renewals are a bummer... but they're a fact of life. So, if you haven't asked great questions at the beginning of your sales encounter, now's the time... if you can get back in touch with them (which is the main reason to get all this information in the first place). But, ok, let's get back to trying to save what might be lost.

Here are the top questions to ask them. NOTICE... I am not suggesting you TELL them anything. In order to know WHAT to tell them, you have to know what their hot buttons are. So this will help you get there.

Top Discovery Questions...

• What are your top business priorities right now?
• What has changed in your marketing strategy, priorities and challenges since (mention last date did business with you)?
• How is what you’re doing working for you?
• What do you like most about the other (name competitors) you are using?
• What would you change, if anything, about them?

I promise that if you get answers to these questions before you try to sell them on returning as a customer, you will have a much easier time of it.

Welcome to Stress-Free Selling^®,

Jenae

P.S. If I can help you overcome sales challenges and reach your goals, call or email me. 954-290-9896 - Jenae@SalesPowerhouse.com

P.P.S. For a list of sales resources, click here.

P.P.P.S. Presidents & Sales Managers, call for a free consultation (954-290-9896).